PRIVACY POLICY

Thank you for visiting our website. Our privacy policy is designed to explain what information we collect when you use our services, why we collect it, and how we use and disclose it. We take your privacy seriously and want to make sure you understand how we will and will not use your information.

When we use terms like "we," "us," and "Modern Energy," we're referring to Modern Energy LLC, a limited liability company registered in Massachusetts. We offer HVAC installations, Insulation installations, LED lighting installations and other energy-saving services through our website at https://www.modernenergynow.com

We collect personal information from our clients to provide the services laid out on our website. We use the information we collect to present our services, improve our programs, develop new products and services, provide information, products or services requested by our clients, assess the suitability of their homes for a solar or HVAC system, notify them about changes to our services or any products or services we offer, and contact them via direct mail, email, and/or telemarketing regarding offers, contests, events, news, programs, and other retail opportunities from us and/or selected third parties that we believe may be of interest to them. We may also use the information to determine the effectiveness of our marketing programs and for any other purpose we describe when the information is provided to us.

We may disclose the information we collect to our affiliated companies, contractors, service providers, and other third parties we use to support our business and who are required to keep personal information confidential and use it only for the purposes for which we disclose it to them. We may also disclose the information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which personal information held about our services users is among the assets transferred. We may also disclose the information to comply with any court order, law, or legal process, including responding to any government or regulatory request, and if we believe disclosure is necessary or appropriate to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.

If there are any material changes to this privacy policy, we'll post them on the website and send them to the last email address you gave us. Any changes will be effective as of the date we post them on the website or send the email (whichever date is later). You may object to any changes within 20 days after they're posted on our website or delivered to you, in which case none of the proposed changes will be effective with respect to information that we've already collected from you, but will apply only to information we collect in the future.

We take data protection and privacy seriously, and while our servers and offices are located in the United States, we take many steps to protect your privacy, including offering a data processing agreement. By using our websites, you understand and consent to the transfer, storage, or processing of your information in the United States.

If a security breach causes an unauthorized intrusion into our system that materially affects you or people on your distribution lists, we'll notify you as soon as possible and later report the action we took in response. This privacy policy is effective with respect to any data that we've collected, or collect, about and/or from you, according to our terms of use.

A small data file known as a "cookie" is utilized by websites, mobile applications, and advertisements to improve user experience and remember preferences. These files are stored on the user's device and are crucial for the proper functioning of certain parts of the site. By accessing this site, you agree to the use of cookies, and any information collected by our vendors. Opting out of cookie-based advertising is possible through most web browsers, and more information is available at http://optout.networkadvertising.org.

Some questions and answers to help you understand this privacy policy:

1. What personal information do we collect?

We collect names, physical addresses, phone numbers, IP addresses, and email addresses from our users.

2. How do we collect personal information?

We collect personal information when users voluntarily provide it to us through our website or other channels, such as email or phone. We also collect basic IP information via tracking pixels.

3. How do we use personal information?

We use personal information to fulfill user requests, such as responding to inquiries, processing orders, and providing customer service. We may also use personal information for marketing purposes, such as sending promotional emails, if users have given us their consent to do so.

4. How do we protect personal information?

We take reasonable measures to protect the personal information that we collect from our users. We use industry-standard security measures to protect against the loss, misuse, and alteration of personal information. However, we cannot guarantee that personal information will not be accessed, disclosed, altered, or destroyed due to a breach of our security measures.

5. How long do we retain personal information?

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law or for other legitimate purposes.

6. How can users access, correct, or delete personal information?

Users can contact us at any time to access, correct, or delete their personal information. We will respond to such requests in a reasonable timeframe.

7. How do we handle children's personal information?

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

8. Direct mail Disclosure

Our site uses a third party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. A “cookie” is a small file stored on your device that is sent by websites, mobile apps, and advertisements that you access. These tiny files are stored on your device to remember your preferences to improve your experience while browsing.

Cookies are important because parts of the site rely on them to work correctly; limiting their use or other similar technologies might affect the functionality of the website.

By using this site, you agree to these activities, including information collected by our vendors. If you do not want cookies to be placed on your device, most web browsers permit you to opt-out of cookie based advertising. For more information, please visit http://optout.networkadvertising.org.

If you wish to stop receiving direct mail from us, you may call our office at 508-049-0449. Or send a written request to Modern Energy, 24 Rockdale St, Worcester, MA 01606

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify users by email or by posting a notice on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@modernenergynow.com, or call us at 508-449-0449 or send a written request to Modern Energy, 24 Rockdale St, Worcester, MA 01606